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Date: Tue, 12 Aug 2008 17:36:26 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Jean-Paul Junod" <jeanpaul.junod@onstor.com>
Cc: "Henry Lau" <henry.lau@onstor.com>
Subject: Re: observations of the 4.0 cougar install.
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Thanks for the summary report you guys.

One comment inline:

On Tue, 12 Aug 2008 15:21:52 -0700 "Jean-Paul Junod"
<jeanpaul.junod@onstor.com> wrote:

>  
> 
>  
> 
> ________________________________
> 
> From: Henry Lau 
> Sent: Monday, August 11, 2008 5:16 PM
> To: Jean-Paul Junod
> Subject: Please review the items
> 
>  
> 
> Hi Jean-Paul
> 
>  
> 
> Please check if you want too add more.
> 
>  
> 
> - Submittal 28
> 
> We have spent about 2 hours having problems to label luns and create
> virtual servers. 
> 
>  
> 
> Observations-
> 
> 1) Do fresh install in-house before shipping the beta product to
> customer. Submittal 28 may not be a beta candidate.
> 
> 2) Review the installation manual by doing the fresh installation. We
> have seen several areas that are not clear.

If you have not done so already, please sit down with Dennis and let
him interview you on what issues you encountered in the documentation
area.

>  
> 
> - Submittal 34-
> 
> We performed an upgrade from submittal 28 to 34 later.
> 
>  
> 
> Observations-
> 
> 1) Faster upgrade as compare to Bobcat (under 10 mins).
> 
> 2) Try to submit ticket through EMRS, Cougar 6700 model is not on the
> list yet.
> 
> 3) Need a Troubleshooting manual if problems occur or better online
> error descriptions. Errors mostly appear like status[11] without
> explanation.
> 
> 4) Better to have a Setup Wizard from the GUI to create cluster
> information's, such as IP setup, virtual servers and volumes creation,
> DNS configuration etc all together.  The NCM seems to be very
> disconnected one step from another. Currently, there is to much
> redundant typing going from each node and the GUI performs the task
> separately.
> 
> 5) GUI should provide error output if a problem occurs.  Many times we
> did not see a good error explanation or any error at all when a
> problem occurred.
> 
>  
> 
> Thanks,
> 
> Henry
> 
>  
> 
>  
> 
>  
> 
>  
> 
> Henry Lau
> Software engineer
> 
> ONStor, Inc.
> office: 408.963-2486
> 
> Henry.lau@onstor.com 
> http://www.onstor.com <http://www.onstor.com> 
> 
>  
> 
>  
> 
