AF:
NF:0
PS:10
SRH:1
SFN:
DSR:
MID:<20080902173901.5a39a155@ripper.onstor.net>
CFG:
PT:0
S:andy.sharp@onstor.com
RQ:
SSV:onstor-exch02.onstor.net
NSV:
SSH:
R:<sandrine.boulanger@onstor.com>,<john.rogers@onstor.com>
MAID:1
X-Sylpheed-Privacy-System:
X-Sylpheed-Sign:0
SCF:#mh/Mailbox/sent
RMID:#imap/andys@onstor.net@onstor-exch02.onstor.net/INBOX	0	BB375AF679D4A34E9CA8DFA650E2B04E09CB8828@onstor-exch02.onstor.net
X-Sylpheed-End-Special-Headers: 1
Date: Tue, 2 Sep 2008 17:39:17 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Sandrine Boulanger" <sandrine.boulanger@onstor.com>
Cc: "John Rogers" <john.rogers@onstor.com>
Subject: Re: Access granted for debug of autosupport.
Message-ID: <20080902173917.5a215edb@ripper.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E09CB8828@onstor-exch02.onstor.net>
References: <BB375AF679D4A34E9CA8DFA650E2B04E09C4291B@onstor-exch02.onstor.net>
	<BB375AF679D4A34E9CA8DFA650E2B04E09CB8828@onstor-exch02.onstor.net>
Organization: Onstor
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Routing in this case does not refer to standard network routing, it
refers to MTA message routing, a much different bird ~:^)

On Tue, 2 Sep 2008 17:21:00 -0700 "Sandrine Boulanger"
<sandrine.boulanger@onstor.com> wrote:

> Messages seem to be frozen because of routing failure, but routing is
> correct both on ssc and within mgmt vsvr.
> 
>  
> 
> mktg3:~# ls -l /var/spool/exim4/msglog
> 
> total 255
> 
> drwxr-x--- 2 Debian-exim Debian-exim 9216 Sep  2 17:11 ./
> 
> drwxr-x--- 5 Debian-exim Debian-exim 1024 May 13 13:44 ../
> 
> -rw-r----- 1 Debian-exim Debian-exim   74 Aug  9 18:02
> 1KRzK7-0000Xv-KG
> 
> -rw-r----- 1 Debian-exim Debian-exim  192 Aug 20 23:00
> 1KW3DH-0005ka-HJ
> 
> -rw-r----- 1 Debian-exim Debian-exim  192 Aug 21 23:00
> 1KWPgp-00015q-Qm
> 
> -rw-r----- 1 Debian-exim Debian-exim   85 Aug 22 07:10
> 1KWXL8-000346-B6
> 
> [deletia]
> 
> -rw-r----- 1 Debian-exim Debian-exim  192 Sep  2 15:12
> 1Kae6r-0000OX-A1
> 
> -rw-r----- 1 Debian-exim Debian-exim  192 Sep  2 16:00
> 1Kaeqy-0003Xu-1V
> 
> -rw-r----- 1 Debian-exim Debian-exim  192 Sep  2 17:11
> 1Kafxo-0008D3-Cm
> 
> mktg3:~# cat /var/spool/exim4/msglog/1Kafxo-0008D3-Cm
> 
> 2008-09-02 17:11:12 Received from <> R=1Kafxn-0008D1-Gr U=Debian-exim
> P=local S=1375
> 
> 2008-09-02 17:11:13 routing failed for root@mktg3: Unrouteable address
> 
> *** Frozen (delivery error message)
> 
> mktg3:~# cat /var/spool/exim4/msglog/1Kaeqy-0003Xu-1V
> 
> 2008-09-02 16:00:04 Received from <> R=1Kaeqw-0003XY-W6 U=Debian-exim
> P=local S=1375
> 
> 2008-09-02 16:00:05 routing failed for root@mktg3: Unrouteable address
> 
> *** Frozen (delivery error message)
> 
> mktg3:~# nfxsh
> 
>  
> 
> Welcome to the ONStor NAS Gateway.
> 
>  
> 
> mktg3 diag> vsvr show
> 
> Virtual servers on nas gateway mktg3
> 
>  
> 
>  ID  State                             Name
> 
> ====================================================
> 
> 1    Enabled                           VS_MGMT_67586
> 
> 2    Enabled                           MIGHTYDOG
> 
> mktg3 diag> vsvr set VS_MGMT_67586
> 
> mktg3 VS_MGMT_67586 diag> system dnsconfigure show
> 
>  
> 
> Hosts configuration for virtual server: VS_MGMT_67586
> 
> ---------------------------------------
> 
>  
> 
> Name resolution configuration for virtual server: VS_MGMT_67586
> 
> -------------------------------------------------
> 
> domain onstor.net
> 
> nameserver 10.0.0.18
> 
> nameserver 10.0.0.229
> 
> nameserver 10.2.0.7
> 
> search onstor.net onstor.lab
> 
>  
> 
>  
> 
> mktg3 VS_MGMT_67586 diag> route show
> 
> Route Table
> 
> ---------------------------------------------------------
> 
> dest              mask              nexthop           interface
> 
> ---------------------------------------------------------
> 
> 0.0.0.0           0.0.0.0           10.0.0.1          eth0
> 
> 10.0.0.0          255.255.255.0     0.0.0.0           eth0
> 
> 10.0.0.1          255.255.255.255   0.0.0.0           eth0
> 
> 10.0.0.18         255.255.255.255   0.0.0.0           eth0
> 
> 10.0.0.21         255.255.255.255   0.0.0.0           eth0
> 
> 10.0.0.31         255.255.255.255   0.0.0.0           eth0
> 
> 10.0.0.66         255.255.255.255   0.0.0.0           eth0
> 
> 10.0.0.95         255.255.255.255   0.0.0.0           eth0
> 
> 10.0.0.103        255.255.255.255   0.0.0.0           eth0
> 
> 10.0.0.129        255.255.255.255   0.0.0.0           eth0
> 
> mktg3 VS_MGMT_67586 diag> system ping mail.onstor.com
> 
> src ip bind is 192.167.1.1
> 
> PING 66.201.51.107 (66.201.51.107) from 192.167.1.1 : 56(84) bytes of
> data.
> 
> 64 bytes from 66.201.51.107: icmp_seq=1 ttl=127 time=6.25 ms
> 
> 64 bytes from 66.201.51.107: icmp_seq=2 ttl=127 time=0.652 ms
> 
>  
> 
> --- 66.201.51.107 ping statistics ---
> 
> 2 packets transmitted, 2 received, 0% packet loss, time 1000ms
> 
> rtt min/avg/max/mdev = 0.652/3.455/6.258/2.803 ms
> 
> mktg3 VS_MGMT_67586 diag>
> 
> mktg3 VS_MGMT_67586 diag> vsvr cl
> 
> mktg3 diag> route show
> 
> Route Table
> 
> ---------------------------------------------------------
> 
> dest              mask              nexthop           interface
> 
> ---------------------------------------------------------
> 
> 10.10.0.0         255.255.255.0     0.0.0.0           sc1
> 
> 10.0.2.0          255.255.255.0     0.0.0.0           sc0
> 
> 192.167.0.0       255.255.0.0       0.0.0.0           bp0
> 
> 0.0.0.0           0.0.0.0           10.0.2.1          sc0
> 
> mktg3 diag> system dnsconfigure show
> 
>  
> 
> Name resolution configuration for the SSC
> 
> -----------------------------------------
> 
> domain onstor.net
> 
> nameserver 10.0.0.18
> 
> nameserver 10.0.0.229
> 
> nameserver 10.2.0.7
> 
> search onstor.net onstor.lab
> 
>  
> 
> Hosts configuration for the SSC
> 
> -------------------------------
> 
> None
> 
>  
> 
> mktg3 diag> system ping mail.onstor.com
> 
> PING 66.201.51.107 (66.201.51.107) 56(84) bytes of data.
> 
> 64 bytes from 66.201.51.107: icmp_seq=1 ttl=125 time=3.97 ms
> 
> 64 bytes from 66.201.51.107: icmp_seq=2 ttl=125 time=0.632 ms
> 
> 64 bytes from 66.201.51.107: icmp_seq=3 ttl=125 time=0.644 ms
> 
>  
> 
> --- 66.201.51.107 ping statistics ---
> 
> 3 packets transmitted, 3 received, 0% packet loss, time 2000ms
> 
> rtt min/avg/max/mdev = 0.632/1.751/3.979/1.575 ms
> 
> mktg3 diag>
> 
> ________________________________
> 
> From: John Rogers 
> Sent: Tuesday, September 02, 2008 4:38 PM
> To: Sandrine Boulanger; Andy Sharp
> Cc: dl-mightydog-alert
> Subject: RE: Access granted for debug of autosupport.
> 
>  
> 
> Its on both systems, sorry cut and pasted instructions from an older
> email. But I did only grant access to one node. Do you need access to
> both Andy?
> 
>  
> 
> ________________________________
> 
> From: Sandrine Boulanger 
> Sent: Tuesday, September 02, 2008 4:37 PM
> To: John Rogers; Andy Sharp
> Cc: dl-mightydog-alert
> Subject: RE: Access granted for debug of autosupport.
> 
>  
> 
> So the problem is only on mktg3 and not on Dogfood?
> 
>  
> 
> ________________________________
> 
> From: John Rogers 
> Sent: Tuesday, September 02, 2008 4:34 PM
> To: Andy Sharp
> Cc: dl-mightydog-alert
> Subject: Access granted for debug of autosupport.
> 
>  
> 
>  
> 
> Here is the run-down. All access will be logged and permission is
> granted to only the node which the problem is on. Access is granted
> based on your user id. 
> 
>  
> 
> User andys has access to the following screens:
> 
> There are screens on:
> 
>         10535.andys-mktg3.6     (Multi, detached)
> 
>         10521.andys-mktg3.1     (Multi, detached)
> 
>         10524.andys-mktg3.2     (Multi, detached)
> 
>         10518.andys-mktg3.0     (Multi, detached)
> 
>         10527.andys-mktg3.3     (Multi, detached)
> 
>         10533.andys-mktg3.5     (Multi, detached)
> 
>         10530.andys-mktg3.4     (Multi, detached)
> 
>  
> 
> To access these screens ssh to 10.0.0.76 and use your user account.
> Type the following command to get onto the screen.
> 
>  
> 
>  screen -x md2dev/mktg3-1
> 
>  
> 
> or 
> 
>  
> 
>  screen -x md2dev/(sessionname)
> 
>  
> 
> Only type exit if you are done to disconnect use crtl-a d. See
> documentation on screen.
> 
>  
> 
>  
> 
> John
> 
>  
> 
