AF:
NF:0
PS:10
SRH:1
SFN:
DSR:
MID:<20080925111029.25eb3ecd@ripper.onstor.net>
CFG:
PT:0
S:andy.sharp@onstor.com
RQ:
SSV:onstor-exch02.onstor.net
NSV:
SSH:
R:<john.rogers@onstor.com>
MAID:1
X-Sylpheed-Privacy-System:
X-Sylpheed-Sign:0
SCF:#mh/Mailbox/sent
RMID:#imap/andys@onstor.net@onstor-exch02.onstor.net/INBOX	0	BB375AF679D4A34E9CA8DFA650E2B04E09C429E1@onstor-exch02.onstor.net
X-Sylpheed-End-Special-Headers: 1
Date: Thu, 25 Sep 2008 11:10:41 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "John Rogers" <john.rogers@onstor.com>
Subject: Re: 9748 SGI Japan/ERROR: cluster_getFilerNameList: cannot get
 cluster rec, rcode 30
Message-ID: <20080925111041.33ffc572@ripper.onstor.net>
In-Reply-To: <BB375AF679D4A34E9CA8DFA650E2B04E09C429E1@onstor-exch02.onstor.net>
References: <0FA25CCC0B654E789C6B862142745E2E@cssltjcasis>
	<BB375AF679D4A34E9CA8DFA650E2B04E09C429E1@onstor-exch02.onstor.net>
Organization: Onstor
X-Mailer: Sylpheed-Claws 2.6.0 (GTK+ 2.8.20; x86_64-pc-linux-gnu)
Mime-Version: 1.0
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: 7bit

Uh, the email would seem to suggest that this is a bobcat customer on
3.1.1.x, so no exim and not that other stuff either.

On Thu, 25 Sep 2008 08:25:52 -0700 "John Rogers"
<john.rogers@onstor.com> wrote:

> Aahh finally some company for moghtydog. I believe SGI had an early
> rev of 4.0 code initially. Please file a defect for this customer and
> check the contents of the following files from the ssc, ie cat these
> files.(put them all in the defect):
> 
> /etc/hosts
> 
> /etc/hosts.user
> 
> /etc/ntp.conf
> 
> /etc/timezone
> 
> /etc/mailname
> 
> /etc/network/if-up.d/addroutes
> 
> /etc/defaultroute
> 
> /etc/network/interfaces
> 
>  
> 
> So far this message has been fairly benign, however there are several
> suspected downstream effects. A ps -ef |wc -l on each node in the
> cluster would be good to check to see how many processes are running.
> While you're in there, for good measure do an ls on
> /var/spool/exim4/msglog.
> 
> ________________________________
> 
> From: Jose Casis (Glasshouse) 
> Sent: Thursday, September 25, 2008 3:09 AM
> To: dl-cstech
> Subject: 9748 SGI Japan/ERROR: cluster_getFilerNameList: cannot get
> cluster rec, rcode 30 
> 
>  
> 
> Hello support, 
> 
>  
> 
> For case 9748 SGI Japan, customer keeps seeing this error "ERROR:
> cluster_getFilerNameList: cannot get cluster rec, rcode 30". From
> researching the KB I saw that there was a previous case with similar
> error, case# 8311. I'm not quiet sure if these cases maybe related
> but I do see that they were updated to 3.1.1.3 and customer on case
> 9748 is on ver 3.1.1.1. For case 9748 should we have customer upgrade
> to 3.1.1.3? Does this indicate something wrong with the customer DB?
>  
> Any suggestions would be greatly appreciated:
>  
> Regards
> 
> Jose A. Casis  | Systems Support Engineer
> 
> Main: 800-328-7739 | Office: 919 767-5718
> 
>  
> 
> This email and any files transmitted with it are confidential and
> intended solely for the use of the individual or entity to whom they
> are addressed. 
> 
> If you have received this email in error please notify the system
> manager. This message contains confidential information and is
> intended only for 
> 
> the individual named. If you are not the named addressee you should
> not disseminate, distribute or copy this e-mail.
> 
>  
> 
