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Date: Thu, 25 Sep 2008 17:38:06 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "John Rogers" <john.rogers@onstor.com>
Cc: "Larry Scheer" <larry.scheer@onstor.com>
Subject: Re: proper procedure for exim
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On Thu, 25 Sep 2008 17:30:43 -0700 "John Rogers"
<john.rogers@onstor.com> wrote:

> We did just stop and killall and start yesterday and it didn't provide
> any relief, so the log you saw was what was done today. Btw it seems
> to have worked great.

Can you be more specific about what "any relief" means?  It should have
worked great, so something tells me we're not out of the woods, but
I'll keep my fingers crossed anyway.

I'm asking about where to document this because I want to write down
the procedure for clearing out the queue, but just sending it to the
two of you seems like not quite getting the word out widely enough.

> -----Original Message-----
> From: Andy Sharp 
> Sent: Thursday, September 25, 2008 5:08 PM
> To: John Rogers; Larry Scheer
> Subject: fyi: proper procedure for exim
> 
> Howdy guys,
> 
> I saw this in the screen log files for the dogfood, and I said, huh, I
> never said to do that, so I guess you were just doing what comes
> natural after using BSD for so long.
> 
> Dogfood:/var/spool/exim4/msglog# rm -rf *
> 
> Please do not do this in the future, it is not the correct thing to do
> with exim.  Generally the files in these directories should not be
> mucked with by hand.  For the future, that's why I told Larry that all
> that needed doing is to stop exim, do a "killall exim4" and then to
> start exim.  If file deleting had been necessary, I would have
> mentioned that.
> 
> If things are working as they should, exim will clean out the queue as
> it sees fit.
> 
> I'm not sure where the right place is to document this sort of thing.
> I think it's important to try and do so because I'm sure that there is
> nastalgic information floating about the company about how to deal
> with email queues and things filling up, and I would like to inform
> folks of the new ways.
> 
> Cheers,
> 
> a
> 
