AF:
NF:0
PS:10
SRH:1
SFN:
DSR:
MID:<20081015131217.4afafc9f@ripper.onstor.net>
CFG:
PT:0
S:andy.sharp@onstor.com
RQ:
SSV:onstor-exch02.onstor.net
NSV:
SSH:
R:<kvarma@onstor.com>
MAID:1
X-Sylpheed-Privacy-System:
X-Sylpheed-Sign:0
SCF:#mh/Mailbox/sent
RMID:#imap/andys@onstor.net@onstor-exch02.onstor.net/INBOX	0	2779531E7C760D4491C96305019FEEB514B24596A2@exch1.onstor.net
X-Sylpheed-End-Special-Headers: 1
Date: Wed, 15 Oct 2008 13:12:28 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Kiran Varma" <kvarma@onstor.com>
Subject: Re: View #2715 -  Access request: network account
Message-ID: <20081015131228.6a330e58@ripper.onstor.net>
In-Reply-To: <2779531E7C760D4491C96305019FEEB514B24596A2@exch1.onstor.net>
References: <2779531E7C760D4491C96305019FEEB514B24596A2@exch1.onstor.net>
Organization: Onstor
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Content-Transfer-Encoding: 7bit

Hi Kiran,

He should be on dl-ui email list but not any others.  His account
doesn't have any restrictions on what internal subnets he can access,
does it?

On Wed, 15 Oct 2008 12:45:19 -0700 "Kiran Varma" <kvarma@onstor.com>
wrote:

> HI Andy,
> 
>  
> 
> Please confirm me if I can close the case number 2715 in the Helpdesk.
> 
>  
> 
> Thanks,
> 
> Kiran Varma
> 
> 408 364 6089
> 
>  
> 
>  
> 
> 	Incidents
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=homeWorker>
> > View Incident 
> 
>  
> 
> View #2715 -  Access request: network account 
> 
> 
> 
> 
> 
> 	
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> << Previous
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=viewItem&id=264
> 7> 
> 
> 
> 
> (#2647)
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> Last query:
> 
> 	Run Query - Open incidents assigned to me and modified in the
> report period: All Dates
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=lastQueryResult
> s&id=1> 
> 
> Incident 2 of 3
> 
> 
> 
> (#2721)
> 
> 
> 
> Next >>
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=viewItem&id=272
> 1> 
> 
> 
> 
> Incident properties:
> 
> 
> 
>  
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=editItem&id=271
> 5> 
> 
> 
> 
>  
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=publishArticle&
> id=2715> 
> 
> 
> 
>  
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=findArticles&id
> =2715&keywords=Add-Install+Employee&title=+Access+request%3a+network+acc
> ount> 
> 
> 
> 
> Incident: 
> 
> #2715 -  Access request: network account
> 
> 
> 
> Contact: 
> 
> Andy Sharp
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=viewContact&id=
> 582> 
> 
> , 
> 
> andy.sharp@onstor.com 
> 
> , 
> 
> 408-376-3116
> 
> 
> 
> Asset: 
> 
> [none selected] 
> 
> 
> 
> Category: 
> 
> Add-Install\Employee
> 
> 	Priority: 
> 
> High
> 
> 	Urgency: 
> 
> Medium
> 
> 	Impact: 
> 
> Medium
> 
> 
> 
> Type: 
> 
> Incident
> 
> 	Status: 
> 
> Open
> 
> 	Close code: 
> 
> Change Required
> 
> 	Closed: 
> 
>  
> 
> 
> 
> Assigned: 
> 
> Kiran Varma (Kiran Varma)
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=viewContact&wor
> kerid=82> 
> 
> 	Owner: 
> 
> Kiran Varma (Kiran Varma)
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=viewContact&wor
> kerid=82> 
> 
> 	External ID: 
> 
>  
> 
> 	Total time: 
> 
> 2
> 
> 
> 
> Schedule: 
> 
> Not scheduled
> 
> 	Start: 
> 
> 10/10/2008
> 
> 	Due: 
> 
> 10/10/2008
> 
> 	Modified by: 
> 
> Kiran Varma (Kiran Varma)
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=viewContact&id=
> 987> 
> 
> 
> 
> Modified: 
> 
> 10/10/2008 4:00:00 PM
> 
> 	Created by: 
> 
> Andy Sharp (Guest)
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=viewContact&id=
> 582> 
> 
> 	Created: 
> 
> 10/10/2008 1:20:08 PM
> 
> 		
> 
> 
> Notify rules:
> 
> *         Incident changed 
> 
> *         Acknowledge contact 
> 
> *         Notify contact when closed 
> 
> *         New Incident Notification 
> 
> 
> 
> Attachments:
> 
> 	
> 
> 
> Linked to:
> 
> 	
> 
> 
> Linked by:
> 
> 	
> 
> 
> Tasks:
> 
> 	
> 
> 
> Rules applied:
> 
> *         Incident Rule:  Reset satisfaction survey 
> 
> *         Notify Rule:  Incident changed 
> 
> 
> 
> History:
> 
> 
> 
>  
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=viewItem&id=271
> 5&details=true> 
> 
> 
> 
> History:
> 
> 2 - 10/10/2008 4:00:00 PM - Kiran Varma (Kiran Varma)
> <http://altiris.onstor.net/AeXHD/worker/?cmd=viewContact&id=987>  -
> Open
> 
> 
> 
>  
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=editItemComment
> &version=2&id=2715> 
> 
> created a user with the account details provided.
> please suggest the dl's to to added to him.
> 
> 
> 
> 
> 
>  
> 
> 1 - 10/10/2008 1:20:08 PM - Andy Sharp (Guest)
> <http://altiris.onstor.net/AeXHD/worker/?cmd=viewContact&id=582>  -
> Create
> 
> 
> 
>  
> <http://altiris.onstor.net/AeXHD/worker/Default.aspx?cmd=editItemComment
> &version=1&id=2715> 
> 
> I have a contractor who will be starting work next week.  This
> contractor will be working remotely, so he needs an account and VPN
> access.
> Name: Rob Bishop
> Company: Tridigital
> Phone: 530.514.4932
> Offsite email: rbishop@tridigital.com
> 
> Let me know if there's anything more I need to provide.
> 
> Thanks. 
> 
> 
> 
>  
> 
