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Date: Fri, 7 Nov 2008 11:49:11 -0800
From: Andrew Sharp <andy.sharp@onstor.com>
To: John Culp <john.culp@onstor.com>
Subject: Re: case number 00010261
Message-ID: <20081107114911.281bb9f9@ripper.onstor.net>
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References: <53F88CFDC3D740A6AC8A5408D8CC86C8@cssltrhollenbeck>
	<20081106111710.316c8107@ripper.onstor.net>
	<2779531E7C760D4491C96305019FEEB5175C0F560A@exch1.onstor.net>
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Yeah, and that's fine, there's always going to be customers like that,
and this product is going to be very attractive to them.  I just wanted
to mention that the assertions in the PDF that these N things are
_requirements_ of a decent NAS setup are what they are: justifications
to buy their product and not a true list of NAS must-haves.  Which is
every day marketing speak, but I just wanted to mention it.

Cheers,

a

On Fri, 7 Nov 2008 07:22:02 -0800 John Culp <john.culp@onstor.com>
wrote:

> Off the record, this customer DOES NOT have the knowhow to do much. =20
>=20
> John Culp=20
> 940-239-7489 Office=20
> 972-523-4287 Cell=20
>=20
>=20
> -----Original Message-----
> From: Andy Sharp=20
> Sent: Thursday, November 06, 2008 1:17 PM
> To: Rick Hollenbeck (Glasshouse)
> Cc: dl-cstech
> Subject: Re: case number 00010261
>=20
> Hi Rick,
>=20
> I have an opinion which I will share.  I read the PDF and basically,
> in my opinion, it's a self-serving justification for their product.
> If it was me, I wouldn't spend money on the product -- I would
> probably want to set something up like John Rogers has done using
> nagios and SNMP and whatnot.  It's pretty slick and has a lot of
> visual features and capabilities.  But some customers might be
> attracted to something like this product, especially if they don't
> have the know-how to set up something along those other lines.
> However, just because their product has this or that capability
> doesn't mean that it's a really requirement for all NAS as the claims
> in the PDF say.
>=20
> On Wed, 5 Nov 2008 19:27:15 -0800 "Rick Hollenbeck (Glasshouse)"
> <rhollenbeck@css.glasshouse.com> wrote:
>=20
> > Does anyone have an opinion or knowledge of this product and
> > compatibility with ONStor? I=E2=80=99ve attached a whitepaper.
> >=20
> > Thank you,
> >=20
> > Richard B. Hollenbeck | Systems Support Engineer
> > Main: 800-328-7739 | Office: 919 767-5811
> > Glasshouse Technologies
> > Dedication * Teamwork * Integrity * Enthusiasm
> >=20
> > This email and any files transmitted with it are confidential and
> > intended solely for the use of the individual or entity to whom they
> > are addressed. If you have received this email in error please
> > notify the system manager. This message contains confidential
> > information and is intended only for the individual named. If you
> > are not the named addressee you should not disseminate, distribute
> > or copy this e-mail.
> >=20
> > ________________________________
> > From: Cross, Kelvin [mailto:Kelvin.Cross@goodmanmfg.com]
> > Sent: Wednesday, November 05, 2008 10:05 PM
> > To: support@cc.onstor.com
> > Subject: case number 00010261
> >=20
> > Do have any information that can assist us the product Varonis Data
> > management software??
> >=20
> > Kelvin Cross
> > Supervisor of Server Administration
> > Goodman Manufacturing Company, L.P.
> > 5151 San Felipe, Suite 500
> > Houston, TX 77056
> > t 713-263-5042
> > c 281-924-1295
> >=20
> > ________________________________
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