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Date: Wed, 29 Apr 2009 10:17:31 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Alan Cooke (Glasshouse)" <acooke@css.glasshouse.com>
Subject: Re: Questions about vscan stats - case 12270
Message-ID: <20090429101731.60c66cd4@ripper.onstor.net>
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	<200904290652.n3T6qPL21678@mailhost-rtp.css.glasshouse.com>
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On Tue, 28 Apr 2009 23:53:32 -0700 "Alan Cooke (Glasshouse)"
<acooke@css.glasshouse.com> wrote:

> Thanks for the clarification about the maximum number of requests in
> progress Andrew.
> I have suggested the customer uses different vscan servers for different
> VSVRs 
> Do you know what resets that number to 0? stats reset? Reboot?

No idea, sorry.

> Regards ... Alan.
> 
> -----Original Message-----
> From: Andrew Sharp [mailto:andy.sharp@onstor.com] 
> Sent: 28 April 2009 19:02
> To: Alan Cooke (Glasshouse)
> Cc: dl-cstech
> Subject: Re: Questions about vscan stats - case 12270
> 
> On Tue, 28 Apr 2009 08:13:43 -0700 "Alan Cooke (Glasshouse)"
> <acooke@css.glasshouse.com> wrote:
> 
> > Hi All,
> > Two questions about vsanning:
> > 
> > 1) I have a customer - British Energy - case 12270 - where they say they
> are getting many error messages:
> > vscan:WARNING: 2325097: 5: request on scanner 10.133.140.100 did not
> complete in 20 seconds (xid 7773ec0)
> > They are using a McAfee virus scanner.
> > 
> > Customer asks if there is a way to extend the timeout - is there a way?
> > 
> > 2) I looked at this customer's overnight config and saw the vscan stats
> output:
> > 
> > <nfxshCmd cmd="stats vscan" rc='0'>
> > Files found infected: 0
> > Files successfully repaired: 0
> > Number of scan requests: 15855415
> 
> That's over 15 million scan requests.  Dang.
> 
> > Bytes scanned: 1538365716638891
> 
> That's, what, 1.4 PiB?  Holy cow.
> 
> > Total time spent in virus scan (msec): 3176484403
> > Average time per file: 200.340668
> > Bytes per second: 484298229.886795
> > Number of requests currently in progress: 0
> > Maximum number of requests in progress: 3193
> 
> That's just a high water mark of the most that were in progress at
> once.  Once upon a time.  But yeah, it's high.  This NAS gateway that
> they're using must be some kick ass piece of equipment.
> 
> > </nfxshCmd>
> > 
> > This number - "Maximum number of requests in progress: 3193"
> > Does that mean "this number is the maximum number of requests that have
> been simultaneously been run since ..."
> > Well that would make question 3 - since when? A reset? A reboot?
> > That does seem a very high number if there really were over 3000
> simultaneous requests.
> > 
> > I did look at the diag manual - that says "  the maximum number of virus
> scan requests that are in process." which does not really help much.
> > 
> > Can someone advise me about this?
> > 
> > Thanks . Alan.
> > 
> > 
> 
> 
