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Date: Wed, 29 Apr 2009 12:19:40 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: Rich LaReau <richard.lareau@onstor.com>
Subject: Re: Leopard on Assist
Message-ID: <20090429121940.6d4fd4c2@ripper.onstor.net>
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What do you need?

On Wed, 29 Apr 2009 12:10:47 -0700 Rich LaReau
<richard.lareau@onstor.com> wrote:

> 
>  I'll need some help on getting these instructions in a form that can
> be passed on to the customer.  I've asked Patrick and John if they
> can help.  When those are finalized, I can post them to our Wiki.
> 
> Thanks,
> Rich
> 
> 
> -----Original Message-----
> From: Andy Sharp 
> Sent: Wednesday, April 29, 2009 11:51 AM
> To: Lauren Quilici
> Cc: Larry Scheer; Rich LaReau; Andy Pinkard; Arnaldo Roldan; John
> Rogers Subject: Re: Leopard on Assist
> 
> Sandrine has published the upgrade procedure (Thanks Sandrine!) and
> the repository is [a] fully operational [battlestar].
> 
> I hope that was the question I was supposed to answer.
> 
> As for some of the other parts of this thread, I personally think we
> should add a domain for leopard, and put everything there.  So it
> would be http://leopard.onstor.com/whatever (faq, hcl, etc.) and
> support@leopard.onstor.com and http://support.leopard.onstor.com/.
> We could also make http://support.onstor.com/leopard point to the
> previous URL.  If we believe that we will be selling these in large
> numbers, it behoves us to plan now to make it easy to have leopard be
> a separate server.  Just my opinion.  And we would want it to be
> separate from the other pantera named products because those are
> based on our EverON gateway products, and hence are pretty much
> completely different.
> 
> Cheers,
> 
> a
> 
> 
> On Wed, 29 Apr 2009 10:48:08 -0700 Lauren Quilici
> <lauren.quilici@onstor.com> wrote:
> 
> > Should this have gone to Andy Sharp?  Andy, any update?
> > 
> > Lauren Quilici
> > Project Coordinator
> > ONStor, Inc.
> > 254 E Hacienda Avenue
> > Campbell, CA  95008
> > (408) 376-3137
> > 
> > -----Original Message-----
> > From: Rich LaReau
> > Sent: Wednesday, April 29, 2009 9:09 AM
> > To: Lauren Quilici
> > Cc: Larry Scheer; Andy Pinkard
> > Subject: RE: Leopard on Assist
> > 
> > 
> > No, that's still waiting on something from Larry and Andy, I think.
> > 
> > Rich
> >  
> > 
> > -----Original Message-----
> > From: Lauren Quilici
> > Sent: Wednesday, April 29, 2009 8:56 AM
> > To: Rich LaReau
> > Subject: RE: Leopard on Assist
> > 
> > Thanks a lot Rich!  Is the upgrade procedure / repository in place
> > as well?
> > 
> > Lauren Quilici
> > Project Coordinator
> > ONStor, Inc.
> > 254 E Hacienda Avenue
> > Campbell, CA  95008
> > (408) 376-3137
> > -----Original Message-----
> > From: Rich LaReau
> > Sent: Wednesday, April 29, 2009 8:32 AM
> > To: YiFeng Liu; Caeli Collins; Lauren Quilici
> > Subject: RE: Leopard on Assist
> > 
> >  
> > Hi YiFeng,
> > 
> > This looks great!  Thanks so much.  
> > 
> > Lauren, I've posted the docs and the link to the Knowledge Base,
> > they are now live.
> > 
> > Cheers,
> > Rich
> > 
> > -----Original Message-----
> > From: YiFeng Liu
> > Sent: Tuesday, April 28, 2009 5:45 PM
> > To: Rich LaReau; Caeli Collins
> > Subject: RE: Leopard on Assist
> > 
> > Hi Rich,
> > 
> > The adding of Pantera-LS to ASSIST site is done. Functionally it
> > works as you specified, even though it might not look so exited as
> > it should be.
> > 
> > If you need any improvements, please let me know.
> > 
> > yifeng
> > 
> > -----Original Message-----
> > From: Rich LaReau
> > Sent: Tuesday, April 28, 2009 10:07 AM
> > To: Rich LaReau; YiFeng Liu; Caeli Collins
> > Subject: RE: Leopard on Assist
> > 
> > 
> > Marketing agrees that we should post Leopard to its own page, the
> > way Reporter is done.   Let's create a new link on the left-hand
> > panel for "Pantera-LS" and give two sections on that page:
> > 
> > 1)  A repository for Documents (pointing to a directory on Beauty)
> > 2)  A list of links.  Right now just one for the KB:
> > https://support.onstor.com/kb/Knowledge_Base
> > 
> > Thanks,
> > Rich
> > 
> > -----Original Message-----
> > From: Rich LaReau
> > Sent: Friday, April 24, 2009 1:43 PM
> > To: YiFeng Liu; Caeli Collins
> > Subject: RE: Leopard on Assist
> > 
> > 
> > Ok, sounds good.  I have an example here of where we can start.  If
> > we can identify where the files of Tek Tools are located I can put
> > the Pantera docs in a simlar location.
> > 
> > Thanks,
> > Rich
> >  
> > 
> > -----Original Message-----
> > From: YiFeng Liu
> > Sent: Friday, April 24, 2009 9:50 AM
> > To: Rich LaReau; Caeli Collins
> > Subject: RE: Leopard on Assist
> > 
> > Sounds like the option two is more favorable. If you need help or
> > want me to dig into assist_site code base, I would be happy to do
> > it.
> > 
> > Regards.
> > yifeng
> > 
> > -----Original Message-----
> > From: Rich LaReau
> > Sent: Friday, April 24, 2009 9:36 AM
> > To: Caeli Collins; YiFeng Liu
> > Subject: Leopard on Assist
> > 
> > 
> > I think we have one more outstanding item, to get the Leopard stuff
> > on Assist.  I see two possibilities.
> > 
> > 1)  Since the product is labeled "Pantera" the docs would slot
> > nicely into our other Pantera products, and then we'd have a
> > separate link in the KB.  I think this would be very easy to put
> > in, but the new product would not be that prominent.
> > 
> > 2)  Similar to what we did with Onstor Reporter, we create a new 
> > separate category on the left pane and then put all the docs and KB 
> > links, etc. on one page.  It will take a bit of work to put that
> > in, but shouldn't be too bad.
> > 
> > Rich
