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X-Sylpheed-End-Special-Headers: 1
Date: Mon, 3 Aug 2009 14:10:21 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Douglas, Jim M" <Jim.M.Douglas@lsi.com>
Subject: Re: HD0000001246208 - LSI Email Issue
Message-ID: <20090803141021.601b47a0@ripper.onstor.net>
In-Reply-To: <DC92EFA76FB7BF4BA6AF2DE31ACB8C9FD62727AA@cosmail03.lsi.com>
References: <DC92EFA76FB7BF4BA6AF2DE31ACB8C9FD6272797@cosmail03.lsi.com>
	<20090803135451.1132c401@ripper.onstor.net>
	<DC92EFA76FB7BF4BA6AF2DE31ACB8C9FD62727AA@cosmail03.lsi.com>
Organization: Onstor
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Okay, this is about the Help Desk ticket.  I was going to close it
myself, but it looked like it had already been marked resolved or
something like that, so I didn't bother.  For future reference, is
there a specific status that I should be checking for to see if a
ticket needs to be closed by me?

Cheers,

a


On Mon, 3 Aug 2009 15:02:17 -0600 "Douglas, Jim M"
<Jim.M.Douglas@lsi.com> wrote:

> You're welcome!
> 
> 
>  - Jim.
> 
> 
> -----Original Message-----
> From: Andrew Sharp [mailto:andy.sharp@onstor.com] 
> Sent: Monday, August 03, 2009 2:55 PM
> To: Douglas, Jim M
> Subject: Re: HD0000001246208 - LSI Email Issue
> 
> Everything is working at this point, thanks.
> 
> On Mon, 3 Aug 2009 14:51:46 -0600 "Douglas, Jim M"
> <Jim.M.Douglas@lsi.com> wrote:
> 
> > Hi Andy,
> > 
> > I am sending this because no one answered when I called. We have
> > checked your onstor account forwarding and your LSI email accounts
> > and they look fine.
> > 
> > Are you working on your PC or your Blackberry?
> > Do you know if your client is working but not the BB?
> > Do you have any rules set up in your mail client that might affect
> > mail flow?
> > 
> > I am sending test messages to your onstor account now.
> > 
> > Regards,
> > 
> > 
> > Jim Douglas
> > System Administrator
> > LSI- CSI Team, Colorado Springs
> > VoIP - 217765
> > 719.533.7765
> > 
