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X-Sylpheed-End-Special-Headers: 1
Date: Wed, 9 Sep 2009 14:53:05 -0700
From: Andrew Sharp <andy.sharp@lsi.com>
To: "Limato, Dave" <Dave.Limato@lsi.com>
Subject: Re: Defect Emails.
Message-ID: <20090909145305.4adfc57c@ripper.onstor.net>
In-Reply-To: <D7A889C980962746B30DE07864593C02C7B74B5D@cosmail02.lsi.com>
References: <D7A889C980962746B30DE07864593C02C7B74B5D@cosmail02.lsi.com>
Organization: LSI
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On Wed, 9 Sep 2009 15:45:24 -0600 "Limato, Dave" <Dave.Limato@lsi.com>
wrote:

> Hi, I am trying to determine if CQ is sending email properly. I have
> heard a few comments (Primarily from GH) that they are not receiving
> mails as they used to.
> 
> As opposed to one of the rules in CQ being broken, its probably an
> alias that was never update (or better yet, they retired a group that
> would have gotten mail). If you have an example where you expected an
> email but did not receive one please , can you please send me the
> example? I need the defect id, the user doing the action, and what
> they did (Assign, Modify, Close etc).  Thanks, Dave

I had trouble with some of my filter rules not working suddenly after
the LSI takeover.  I just re-wrote the rules again for the offending
messages and now all seems fine.  My email client has a button that is
"construct filter rule from subject".  I don't know why CC decided to
change the format of it's subject lines, but whatever.  Why do you
think they call it ClearCrap?

Cheers,

a
