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Date: Thu, 1 Oct 2009 16:49:54 -0700
From: Andrew Sharp <andy.sharp@lsi.com>
To: "Gauthier, Cathy" <Cathy.Gauthier@lsi.com>
Subject: Re: Crucial Conversations seminar--December 1 & 2 in Palo Alto
Message-ID: <20091001164954.570f27b0@ripper.onstor.net>
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Cool, thanks.  I registered for the Dec. 1-2 public seminar.

Cheers,

a

On Thu, 1 Oct 2009 17:39:00 -0600 "Gauthier, Cathy"
<Cathy.Gauthier@lsi.com> wrote:

> Hi Andy,
> 
> As we discussed we incorporate an abbreviated  version of Crucial
> Conversations into the ESG Management Training course.  It is really
> a good course.  Anyone who has taken it has found it worthwhile.
> 
> Here are the time that Crucial Conversations workshop that are being
> conducted locally and before the end of the year: You can charge it
> to credit card-Corp AMEX if you can and then expense it online.
> Upcoming Events DATE
> 
> EVENT
> 
> LOCATION
> 
> PRICE
> 
> INFO
> 
> ENROLL
> 
> 
> 
> Public Workshop
> 
> 
> 
> 
> 
> December 1-2, 2009
> 
> Crucial Conversations(r)
> 
> Palo Alto
> 
> $995
> 
> [cid:image001.gif@01CA32E5.F15883D0]<http://www.richardjleeconsulting.com/crucial_conversations/crucial_conversations_overview.html>
> 
> [cid:image002.gif@01CA32E5.F15883D0]<http://www.richardjleeconsulting.com/events/cc1registration.html>
> 
> 
> 
> Public Workshop
> 
> 
> 
> 
> 
> 
> Whenever you're not getting the results you're looking for, it's
> likely that a crucial conversation is keeping you stuck. Whether it's
> a problem with poor quality, slow time-to-market, declining customer
> satisfaction, or a strained relationship--whatever the issue--if you
> can't talk honestly with nearly anybody about almost anything, you
> can expect poor results.
> 
> On the other hand, make Crucial Conversations skills your best
> practices and everything gets better.
> http://www.richardjleeconsulting.com/crucial_conversations/index.html
> 
> 
> Crucial Conversations(r) Training Program Overview
> Get Unstuck and Rapidly Improve the Results You Care About Most
> Printer-Friendly Version of this Page (Adobe
> PDF)<http://www.richardjleeconsulting.com/crucial_conversations/Crucial_Conversations_Overview.pdf>
> 
> Organizations mired in mediocre results (or perhaps not achieving the
> heights leaders had hoped for) can generally count on a predictable
> and correctable root cause: their employees are either not willing or
> not able to bring up touchy, controversial, or high-stakes issues and
> handle these discussions well.
> 
> Based on more than twenty-five years of research, Crucial
> Conversations training asserts one thing: If you can transfer skills
> that top performers routinely use to effectively handle crucial
> conversations-particularly in the presence of authority-then you can
> create more positive results across an entire organization
> (everything from quality to customer satisfaction to morale).
> 
> Crucial Conversations training teaches individuals and teams from
> different backgrounds, departments, and specialties how to willingly
> and effectively surface and discuss ideas in a way that leads to
> virtually everyone buying into the decisions-creating broad
> alignment, maximizing synergy, and ensuring commitment to the best
> ideas. When taught, these skills inevitably result in rapid,
> sustainable, and wide reaching positive changes in the results that
> you care about the most.
> 
> Make Crucial Conversations skills your best practices and everything
> gets better.
> 
> COURSE DETAILS
> 
> Crucial Conversations training infuses fourteen hours of classroom
> time with more than 120 original video clips of "before and after"
> situations. Enjoy video-based instruction from the authors of Crucial
> Conversations: Tools for Talking When Stakes are High. Engage in
> extensive in-class practice, group participation, and personal
> reflection as you explore and master these Crucial Skills.
> 
> Who Should Attend?
> 
> Crucial Conversations training is ideal for individuals who regularly
> deal with touchy, controversial, or high-stakes issues-within a team
> or across functional lines. Learn to facilitate rapid problem-solving
> and improve results. For true change to be achieved, involving teams
> and even entire organizations is essential. At a minimum, consider
> attending our public training events (see www.vitalsmarts.com for a
> complete schedule). Or, bring our professional facilitators into your
> organization.
> 
> WHAT YOU'LL LEARN
> 
> Skills taught in this training deliver significant improvement in
> areas such as:
> 
> 1. Performance-talk honestly and openly no matter how delicate the
> topic.
> 
> 2. Productivity-eliminate resistance and act with conviction when
> making decisions.
> 
> 3.Teamwork-reach agreement on how to work together and treat other
> teammates.
> 
> 4. Change Management-agree with others on and follow through with
> difficult changes.
> 
> 5. Quality-develop productive processes that are eagerly implemented.
> 
> 6. Relationships-work through differences with others and strengthen
> relationships.
> 
> [cid:image004.jpg@01CA32E6.E57ECDC0]7. Safety-Discusses violations
> and solutions without finger-pointing or resentment.
> 
> 8. Diversity-willingly and ably discuss diversity problems
> face-to-face and in the moment.
> 
> 9. Meetings-speak up when things get off track and suggest how to
> improve them
> 
> 
> 
> Cathy Gauthier
> [cid:image005.jpg@01CA32E6.E9D381E0]<http://www.lsi.com/>
> HR Business Partner
> LSI Corporation
> 1621 Barber Lane
> Milpitas, CA 95035
> Office: 408-433-4599
> Cell: 650-793-8723
> Fax: 408-433-7726
> 
