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X-Sylpheed-End-Special-Headers: 1
Date: Tue, 1 Dec 2009 11:39:30 -0800
From: Andrew Sharp <andy.sharp@lsi.com>
To: RS-HRIC <hrbenefits@lsi.com>
Cc: "Gauthier, Cathy" <Cathy.Gauthier@lsi.com>, help <help@lsi.com>
Subject: Re: self review refuses access unless using IE
Message-ID: <20091201113930.6fcf3453@ripper.onstor.net>
In-Reply-To: <A5E537D8E1B0EF499D49E9AE3E3458FE043286F1@cosmail03.lsi.com>
References: <B50ED5C0A7967343B07C1764EE1D7BD1F4D91766@cosmail01.lsi.com>
	<A5E537D8E1B0EF499D49E9AE3E3458FE043286F1@cosmail03.lsi.com>
Organization: LSI
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It doesn't help, unfortunately.  I don't have any version of IE, and
frankly, I shouldn't have to.  To my way of thinking, it's not
acceptable for a vendor to sell us a web application that doesn't have
some semblance of open system accessability, otherwise why bother to
even make it a web application?  Why not just write a program for
Windows?  If the latter isn't acceptable, then neither should the
former.  In my opinion, we should have higher standards for our vendors.

I said in another email that I understand that my browser, be it
Firefox, Safari or Chrome, might not work very well sometimes, but I
shouldn't be denied access outright.

Thanks for listening,

a




On Tue, 1 Dec 2009 12:31:52 -0700 RS-HRIC <hrbenefits@lsi.com> wrote:

> This is correct.  SuccessFactors does not support any other browsers,
> other than IE.  You may use versions 6 or 8.
> 
> Hope this helps,
> Brandy
> HRIC
> 
> -----Original Message-----
> From: Gauthier, Cathy 
> Sent: Tuesday, December 01, 2009 12:14 PM
> To: RS-HRIC
> Cc: Sharp, Andy; help
> Subject: FW: self review refuses access unless using IE
> 
> Can you verify for Andy about the web browser requirement for
> accessing the self review. Cathy
> 
> -----Original Message-----
> From: help 
> Sent: Tuesday, December 01, 2009 10:43 AM
> To: Andrew Sharp
> Cc: Gauthier, Cathy; Andrew Sharp
> Subject: RE: self review refuses access unless using IE
> 
> Andrew
> I'm entering a ticket for you to have HR verify . However, the error
> your are getting is not imposed by LSI. This is a vendor restriction
> from the company that designed the web portal. During the time of the
> conversion of SAP a few weeks ago, I was told there was no way around
> this error. The application was designed for IE versions 7 or earlier
> only. 
> 
> You can try using connect.agere.com from any web browser. The logon
> credentials are your network credentials. However, I do not know if
> this will work on a non-Windows based system. This has an IE6
> interface on the virtual desktop, which will allow you to access the
> Portal.
> 
> Erica M. Callaghan
> Remedy Knowledgebase:
> http://prdrmdy:8080/rkm/access/login
> Logon requires LDAP credentials
> 
> 
> -----Original Message-----
> From: Andrew Sharp [mailto:andy@absharp.com] 
> Sent: Tuesday, December 01, 2009 1:35 PM
> To: help
> Cc: Gauthier, Cathy; Andrew Sharp
> Subject: self review refuses access unless using IE
> 
> I don't have Windows and I don't have Internet Explorer, therefore I  
> can't use IE.  Please remove the block that prevents other browsers  
> from accessing the self review section of the lsi insight web page.   
> Don't make me call the Justice Department.
> 
> TIA,
> 
> a
> 
