AF:
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PS:10
SRH:1
SFN:
DSR:
MID:
CFG:
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RQ:
SSV:mhbs.lsil.com
NSV:
SSH:
R:<Jan.Seidel@lsi.com>
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Date: Thu, 4 Mar 2010 21:15:16 -0800
From: Andrew Sharp <andy.sharp@lsi.com>
To: "Seidel, Jan" <Jan.Seidel@lsi.com>
Subject: Re: Global Service Desk: Information on your ticket HD0000001302830
Message-ID: <20100304211516.7ff63663@ripper.onstor.net>
In-Reply-To: <D41A5B864986B546A595D85C4701A9C0B71352B6@cosmail03.lsi.com>
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Can you be more specific?  What time did this suddenly quit working,
can they see 10.0.0.222?  Rich is out the rest of the week, but this
would be something that IT broke if it used to work.

Cheers,

a

On Thu, 4 Mar 2010 16:47:19 -0700 "Seidel, Jan" <Jan.Seidel@lsi.com>
wrote:

> Hi Andy,
> 
> There are some network issues in the lab. From several clients (e.g.
> 10.2.15.20 and 10.2.74.3) we can't ping the server that provides the
> automounts of /n: [root@c20r15 ~]# ping 10.3.0.222 PING 10.3.0.222
> (10.3.0.222) 56(84) bytes of data.
> 
> --- 10.3.0.222 ping statistics ---
> 6 packets transmitted, 0 received, 100% packet loss, time 4999ms
> 
> I opened the ticket below but got a notification that Rich is out of
> the office. Any idea what we might do about the problem?
> 
> Thanks,
> Jan
> 
> 
> From: globalservicedesk@lsi.com [mailto:globalservicedesk@lsi.com]
> Sent: Thursday, March 04, 2010 2:47 PM
> To: Seidel, Jan
> Subject: Global Service Desk: Information on your ticket
> HD0000001302830
> 
> LSI Global
> Help Desk
> 
> Ticket Number:
> 
> HD0000001302830
> 
> Status:
> 
> Assigned
> 
> 
> 
> Originator
> 
> Region
> 
> Phone
> 
> Jan Seidel
> 
> NA
> 
> +1-408-433-8761
> 
> Site
> 
> Room
> 
> Campbell, CA 254 East Hacienda Ave (USG2)
> 
> -
> 
> 
> 
> Brief Description of your issue:
> 
> Automount of /n/lib isn't working on c20r15
> 
> Detailed Description of your issue:
> 
> From: Seidel, Jan
> Sent: Thursday, March 04, 2010 2:47 PM
> To: help; Hardiman, Richard
> Cc: Chong, Fay
> Subject: Automount of /n/lib isn't working on c20r15
> 
> Hi Rich,
> 
> Since yesterday I have problems accessing /n/lib on the client
> c20r15. It should be automounted, but it doesn't show up. I already
> restarted the client and also restarted autofs, but still no success:
> 
> [root@c20r15 users]# cd /n/lib
> -bash: cd: /n/lib: No such file or directory
> [root@c20r15 users]# /etc/init.d/ypbind restart
> Shutting down NIS services: [ OK ]
> Turning off allow_ypbind SELinux boolean
> Turning on allow_ypbind SELinux boolean
> Binding to the NIS domain: [ OK ]
> Listening for an NIS domain server..
> [root@c20r15 users]# /etc/init.d/autofs restart
> Stopping automount: [ OK ]
> Starting automount: [ OK ]
> [root@c20r15 users]# ls /n/lib
> ls: /n/lib: No such file or directory
> 
> 
> Other directories in /n ar! e working:
> [root@c20r15 users]# ls /n/users
> 2RM andys bobm [...]
> 
> Fay sees the same problem on his client 10.2.74.3.
> 
> Any idea how to fix this? If you have, please also send me the
> required steps, so next time I don't have to bug you again.
> 
> Thanks,
> Jan
> 
> Date/Time your issue was logged:
> 
> 04-MAR-2010 17:46:48 EST
> 
> Urgency of the logged issue:
> 
> Medium
> 
> Workgroup Assigned to your issue:
> 
> Campbell Lab Support
> 
> 
> 
> 
> To track or update this ticket online, please click
> here<http://helpdesk.lsi.com/detail.cfm?idcaso=HD0000001302830> or
> visit the Help Desk at http://helpdesk.lsi.com
> 
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