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Date: Fri, 5 Mar 2010 14:29:34 -0800
From: Andrew Sharp <andy.sharp@lsi.com>
To: "Seidel, Jan" <Jan.Seidel@lsi.com>
Cc: "Chong, Fay" <Fay.Chong@lsi.com>, "Ariyamannil, Jobi"
 <Jobi.Ariyamannil@lsi.com>, "Kozlovsky, Maxim" <Maxim.Kozlovsky@lsi.com>,
 "Stark, Brian" <Brian.Stark@lsi.com>
Subject: Re: Global Service Desk: Information on your ticket HD0000001302830
Message-ID: <20100305142934.58478e74@ripper.onstor.net>
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I doubt it.  What, perchance, are you changing?  I'll check in with IT
now that we're out of The Meeting.


On Fri, 5 Mar 2010 15:26:37 -0700 "Seidel, Jan" <Jan.Seidel@lsi.com>
wrote:

> It hangs again. Fay also sees it again. Is IT changing anything on
> the network?
> 
> Mar  5 13:59:17 c20r15 kernel: nfs: server 10.3.0.222 not responding,
> still trying Mar  5 13:59:31 c20r15 kernel: nfs: server 10.3.0.222
> not responding, still trying
> 
> [root@c20r15 ~]# ping 10.3.0.222
> PING 10.3.0.222 (10.3.0.222) 56(84) bytes of data.
> 
> --- 10.3.0.222 ping statistics ---
> 4 packets transmitted, 0 received, 100% packet loss, time 3001ms
> -bash:logs$
> 
> 
> 
> -----Original Message-----
> From: Seidel, Jan 
> Sent: Friday, March 05, 2010 1:42 PM
> To: Sharp, Andy; Chong, Fay
> Cc: Ariyamannil, Jobi; Kozlovsky, Maxim; Chong, Fay; Stark, Brian
> Subject: RE: Global Service Desk: Information on your ticket
> HD0000001302830
> 
> /n/lib is now automounted on my client c20r15 again. I'm not sure
> what changed. Maybe IT fixed a network problem today?
> 
> Fay, can you also give it a try on your client?
> 
> Regards,
> Jan
> 
> -----Original Message-----
> From: Andrew Sharp [mailto:andy.sharp@lsi.com] 
> Sent: Friday, March 05, 2010 9:39 AM
> To: Chong, Fay
> Cc: Ariyamannil, Jobi; Kozlovsky, Maxim; Seidel, Jan; Chong, Fay;
> Stark, Brian Subject: Re: Global Service Desk: Information on your
> ticket HD0000001302830
> 
> It will have to be after lunch because of this meeting with Milind.
> In the meantime you can just mount it by hand, maybe?  Since MD is
> visible on 10.0.0.222, should be no problem.  Shut automount off
> first, probably.
> 
> On Fri, 5 Mar 2010 09:56:10 -0700 "Chong, Fay" <Fay.Chong@lsi.com>
> wrote:
> 
> > Hi Andy,
> > Can we get somebody to look at this sooner rather than later. I need
> > automount of /n to work to continue development of SPEC nightly run
> > scripts. Thanks Fay
> > 
> > From: Seidel, Jan
> > Sent: Thursday, March 04, 2010 3:47 PM
> > To: Sharp, Andy
> > Cc: Chong, Fay
> > Subject: FW: Global Service Desk: Information on your ticket
> > HD0000001302830
> > 
> > Hi Andy,
> > 
> > There are some network issues in the lab. From several clients (e.g.
> > 10.2.15.20 and 10.2.74.3) we can't ping the server that provides the
> > automounts of /n: [root@c20r15 ~]# ping 10.3.0.222 PING 10.3.0.222
> > (10.3.0.222) 56(84) bytes of data.
> > 
> > --- 10.3.0.222 ping statistics ---
> > 6 packets transmitted, 0 received, 100% packet loss, time 4999ms
> > 
> > I opened the ticket below but got a notification that Rich is out of
> > the office. Any idea what we might do about the problem?
> > 
> > Thanks,
> > Jan
> > 
> > 
> > From: globalservicedesk@lsi.com [mailto:globalservicedesk@lsi.com]
> > Sent: Thursday, March 04, 2010 2:47 PM
> > To: Seidel, Jan
> > Subject: Global Service Desk: Information on your ticket
> > HD0000001302830
> > 
> > LSI Global
> > Help Desk
> > 
> > Ticket Number:
> > 
> > HD0000001302830
> > 
> > Status:
> > 
> > Assigned
> > 
> > 
> > 
> > Originator
> > 
> > Region
> > 
> > Phone
> > 
> > Jan Seidel
> > 
> > NA
> > 
> > +1-408-433-8761
> > 
> > Site
> > 
> > Room
> > 
> > Campbell, CA 254 East Hacienda Ave (USG2)
> > 
> > -
> > 
> > 
> > 
> > Brief Description of your issue:
> > 
> > Automount of /n/lib isn't working on c20r15
> > 
> > Detailed Description of your issue:
> > 
> > From: Seidel, Jan
> > Sent: Thursday, March 04, 2010 2:47 PM
> > To: help; Hardiman, Richard
> > Cc: Chong, Fay
> > Subject: Automount of /n/lib isn't working on c20r15
> > 
> > Hi Rich,
> > 
> > Since yesterday I have problems accessing /n/lib on the client
> > c20r15. It should be automounted, but it doesn't show up. I already
> > restarted the client and also restarted autofs, but still no
> > success:
> > 
> > [root@c20r15 users]# cd /n/lib
> > -bash: cd: /n/lib: No such file or directory
> > [root@c20r15 users]# /etc/init.d/ypbind restart
> > Shutting down NIS services: [ OK ]
> > Turning off allow_ypbind SELinux boolean
> > Turning on allow_ypbind SELinux boolean
> > Binding to the NIS domain: [ OK ]
> > Listening for an NIS domain server..
> > [root@c20r15 users]# /etc/init.d/autofs restart
> > Stopping automount: [ OK ]
> > Starting automount: [ OK ]
> > [root@c20r15 users]# ls /n/lib
> > ls: /n/lib: No such file or directory
> > 
> > 
> > Other directories in /n ar! e working:
> > [root@c20r15 users]# ls /n/users
> > 2RM andys bobm [...]
> > 
> > Fay sees the same problem on his client 10.2.74.3.
> > 
> > Any idea how to fix this? If you have, please also send me the
> > required steps, so next time I don't have to bug you again.
> > 
> > Thanks,
> > Jan
> > 
> > Date/Time your issue was logged:
> > 
> > 04-MAR-2010 17:46:48 EST
> > 
> > Urgency of the logged issue:
> > 
> > Medium
> > 
> > Workgroup Assigned to your issue:
> > 
> > Campbell Lab Support
> > 
> > 
> > 
> > 
> > To track or update this ticket online, please click
> > here<http://helpdesk.lsi.com/detail.cfm?idcaso=HD0000001302830> or
> > visit the Help Desk at http://helpdesk.lsi.com
> > 
> > 
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> > 
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> > 
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> > 
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> > 
> > help@lsi.com<mailto:help@lsi.com>
> > 
> > 
> > 
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> > 
> > 
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> > 
> > 
