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Date: Tue, 16 Mar 2010 11:26:50 -0700
From: Andrew Sharp <andy.sharp@lsi.com>
To: "Malhotra, Neeraj (Neeraj)" <Neeraj.Malhotra@lsi.com>
Subject: Re: PC Depot Feedback: Hardware Question
Message-ID: <20100316112650.757a4861@ripper.onstor.net>
In-Reply-To: <63F519F7220837418F7ABC6A933D7AC20460A0D420@palmail03.lsi.com>
References: <201003122251.o2CMpJ2Q010812@milmhbs0.lsil.com>
	<63F519F7220837418F7ABC6A933D7AC204607CB8B5@palmail03.lsi.com>
	<20100315101044.7fa363a2@ripper.onstor.net>
	<63F519F7220837418F7ABC6A933D7AC20460A0D26C@palmail03.lsi.com>
	<20100315105226.739d20a2@ripper.onstor.net>
	<63F519F7220837418F7ABC6A933D7AC20460A0D283@palmail03.lsi.com>
	<20100315110559.1b955718@ripper.onstor.net>
	<63F519F7220837418F7ABC6A933D7AC20460A0D3E7@palmail03.lsi.com>
	<20100316110139.6f6aacce@ripper.onstor.net>
	<63F519F7220837418F7ABC6A933D7AC20460A0D420@palmail03.lsi.com>
Organization: LSI
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Ah, tricky ~:^)

Got it.

Thanks again,

a


On Tue, 16 Mar 2010 12:06:31 -0600 "Malhotra, Neeraj (Neeraj)"
<Neeraj.Malhotra@lsi.com> wrote:

> Andy,
> 
> 
> 
> Actually, I just double checked and the option is there in the browse
> catalog... You need to select the second item under the OS and it
> will expand to show the 64 bit option.
> 
> 
> 
> [cid:image001.png@01CAC511.E13EB6E0]
> 
> 
> 
> Thanks,
> 
> Neeraj Malhotra
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Andrew Sharp [mailto:andy.sharp@lsi.com]
> Sent: Tuesday, March 16, 2010 2:02 PM
> To: Malhotra, Neeraj (Neeraj)
> Subject: Re: PC Depot Feedback: Hardware Question
> 
> 
> 
> Hi Neeraj,
> 
> 
> 
> I just tried it and I don't get that option.  I am going through the
> 
> "browse cataloque or get a quote" section, so maybe it's only been
> 
> enabled in the "place an order" section?
> 
> 
> 
> Or maybe I just need to wait for it to percolate through?
> 
> 
> 
> Thanks,
> 
> 
> 
> a
> 
> 
> 
> 
> 
> On Tue, 16 Mar 2010 11:05:06 -0600 "Malhotra, Neeraj (Neeraj)"
> 
> <Neeraj.Malhotra@lsi.com> wrote:
> 
> 
> 
> > Andy,
> 
> >
> 
> >
> 
> >
> 
> > The OS has been unlocked. See below. You need to change the OS and
> 
> > then change the memory.
> 
> >
> 
> >
> 
> >
> 
> > [cid:image003.jpg@01CAC509.4C5C85F0]
> 
> >
> 
> >
> 
> >
> 
> > Thanks,
> 
> >
> 
> > Neeraj Malhotra
> 
> >
> 
> >
> 
> >
> 
> >
> 
> >
> 
> > -----Original Message-----
> 
> > From: Andrew Sharp [mailto:andy.sharp@lsi.com]
> 
> > Sent: Monday, March 15, 2010 2:06 PM
> 
> > To: Malhotra, Neeraj (Neeraj)
> 
> > Subject: Re: PC Depot Feedback: Hardware Question
> 
> >
> 
> >
> 
> >
> 
> > Yeah, I know.  It's the 8 GB of memory that can't be ordered.
> 
> >
> 
> >
> 
> >
> 
> > On Mon, 15 Mar 2010 12:01:04 -0600 "Malhotra, Neeraj (Neeraj)"
> 
> >
> 
> > <Neeraj.Malhotra@lsi.com> wrote:
> 
> >
> 
> >
> 
> >
> 
> > > Andy,
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > > I am not sure what you are looking at. I am seeing the quad core
> 
> >
> 
> > > option is available. Is this what you are seeing?
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > > [cid:image003.jpg@01CAC447.F3E05D50]
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > > Thank You,
> 
> >
> 
> > >
> 
> >
> 
> > > Neeraj Malhotra
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > > -----Original Message-----
> 
> >
> 
> > > From: Andrew Sharp [mailto:andy.sharp@lsi.com]
> 
> >
> 
> > > Sent: Monday, March 15, 2010 1:52 PM
> 
> >
> 
> > > To: Malhotra, Neeraj (Neeraj)
> 
> >
> 
> > > Subject: Re: PC Depot Feedback: Hardware Question
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > > Its' the 960.
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > > On Mon, 15 Mar 2010 11:11:28 -0600 "Malhotra, Neeraj (Neeraj)"
> 
> >
> 
> > >
> 
> >
> 
> > > <Neeraj.Malhotra@lsi.com> wrote:
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > >
> 
> >
> 
> > > > Andy,
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > What Optiplex model is it?
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > Thank You,
> 
> >
> 
> > >
> 
> >
> 
> > > > Neeraj Malhotra
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > -----Original Message-----
> 
> >
> 
> > >
> 
> >
> 
> > > > From: Andrew Sharp [mailto:andy.sharp@lsi.com]
> 
> >
> 
> > >
> 
> >
> 
> > > > Sent: Monday, March 15, 2010 1:11 PM
> 
> >
> 
> > >
> 
> >
> 
> > > > To: Malhotra, Neeraj (Neeraj)
> 
> >
> 
> > >
> 
> >
> 
> > > > Subject: Re: PC Depot Feedback: Hardware Question
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > Hi Neeraj,
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > Thanks for the reply.  Actually the problem is that I can't do
> 
> > > > that,
> 
> >
> 
> > >
> 
> >
> 
> > > > because it won't let me order the machine with 8GB of memory
> > > > which
> 
> >
> 
> > > > is
> 
> >
> 
> > >
> 
> >
> 
> > > > what I want.
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > Thanks,
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > a
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > On Mon, 15 Mar 2010 06:03:03 -0600 "Malhotra, Neeraj (Neeraj)"
> 
> >
> 
> > >
> 
> >
> 
> > > > <Neeraj.Malhotra@lsi.com> wrote:
> 
> >
> 
> > >
> 
> >
> 
> > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > Andy,
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > Please proceed with ordering the new machine with the Windows
> > > > > 7
> 
> > > > > 32
> 
> >
> 
> > >
> 
> >
> 
> > > > > bit operating system. When your local IT team receives the
> 
> >
> 
> > > > > machine,
> 
> >
> 
> > >
> 
> >
> 
> > > > > they will work with you to ensure a 64 bit version of the
> 
> >
> 
> > > > > operating
> 
> >
> 
> > >
> 
> >
> 
> > > > > system is installed. IT always installs the LSI standard PC
> 
> > > > > image
> 
> >
> 
> > > > > on
> 
> >
> 
> > >
> 
> >
> 
> > > > > new machines before delivery.
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > Please note: the only supported operating system at this time
> > > > > is
> 
> >
> 
> > >
> 
> >
> 
> > > > > Windows XP Professional. We are investigating moving to
> > > > > Windows
> 
> > > > > 7
> 
> >
> 
> > >
> 
> >
> 
> > > > > but for now it is not supported.
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > Thank You,
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > Neeraj Malhotra
> 
> >
> 
> > >
> 
> >
> 
> > > > > Manager
> 
> >
> 
> > >
> 
> >
> 
> > > > > IT GEUS East
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > LSI Corporation
> 
> >
> 
> > >
> 
> >
> 
> > > > > 1110 American Parkway NE
> 
> >
> 
> > >
> 
> >
> 
> > > > > MS 12C-267
> 
> >
> 
> > >
> 
> >
> 
> > > > > Allentown, PA 18109
> 
> >
> 
> > >
> 
> >
> 
> > > > > TEL 610.712.7490
> 
> >
> 
> > >
> 
> >
> 
> > > > > MOBILE 908.797.7103
> 
> >
> 
> > >
> 
> >
> 
> > > > > neeraj.malhotra@lsi.com
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > -----Original Message-----
> 
> >
> 
> > >
> 
> >
> 
> > > > > From: owner-pcdepot@lsi.com [mailto:owner-pcdepot@lsi.com] On
> 
> >
> 
> > > > > Behalf
> 
> >
> 
> > >
> 
> >
> 
> > > > > Of PC Depot Feedback Sent: Friday, March 12, 2010 5:51 PM
> 
> >
> 
> > >
> 
> >
> 
> > > > > To: pcdepot@lsil.com
> 
> >
> 
> > >
> 
> >
> 
> > > > > Subject: PC Depot Feedback: Hardware Question
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > Question from: andy.sharp@lsi.com
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > I would like to order Dell Optiplex workstations, but there
> > > > > is a
> 
> >
> 
> > >
> 
> >
> 
> > > > > problem with the configurator.  It is hard coded to Windows 7
> > > > > or
> 
> >
> 
> > > > > XP,
> 
> >
> 
> > >
> 
> >
> 
> > > > > but these are 64-bit processors, and the option is there to
> 
> >
> 
> > >
> 
> >
> 
> > > > > configure them with 8GB of memory, which is what I want, but
> > > > > the
> 
> >
> 
> > >
> 
> >
> 
> > > > > Dell configurator chokes because the OS is "32 bit only" and I
> 
> >
> 
> > >
> 
> >
> 
> > > > > don't have the option to select 64-bit.  These systems should
> > > > > be
> 
> >
> 
> > >
> 
> >
> 
> > > > > ONLY 64-bit, as that's what the processors (all of them) are,
> 
> > > > > and
> 
> >
> 
> > >
> 
> >
> 
> > > > > they run much more slowly with the 32-bit Windows.
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > Should be pretty simple to change the default OS for these
> 
> >
> 
> > >
> 
> >
> 
> > > > > workstations to the 64-bit variant, then everything would be
> 
> > > > > fine.
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > > Thanks!
> 
> >
> 
> > >
> 
> >
> 
> > > > >
> 
> >
> 
> > >
> 
> >
> 
> > > > >
