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Date: Thu, 19 Jul 2007 09:33:55 -0700
From: Andrew Sharp <andy.sharp@onstor.com>
To: "Ken Renshaw" <ken.renshaw@onstor.com>
Cc: "Raghu Murthy" <raghu.murthy@onstor.com>, "Sandrine Boulanger"
 <sandrine.boulanger@onstor.com>, "Brian Nguyen" <brian.nguyen@onstor.com>,
 "Caeli Collins" <caeli.collins@onstor.com>, "Eric Barrett"
 <eric.barrett@onstor.com>, "Carolyn Sims" <carolyn.sims@onstor.com>, Larry
 Scheer <larry.scheer@onstor.com>
Subject: Re: [Bloodstock Research Information Services] 00005443: "ftp path
 to upgrade script" - New ONStor Support Case
Message-ID: <20070719093355.2563c5d1@ripper.onstor.net>
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	<BB375AF679D4A34E9CA8DFA650E2B04E02F3D4AC@onstor-exch02.onstor.net>
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Larry is the man on this, but for the record, I don't ever recall
adding the fcs directory to the default path, I have no idea when or
how that came in.

Cheers,

a

On Wed, 18 Jul 2007 20:22:43 -0700 "Ken Renshaw"
<ken.renshaw@onstor.com> wrote:

> Hi Raghu. 
> 
> Actually, I do not own the contents of the cw_install.sh script,
> development does, Andy Sharp was the author of the script.
> 
> I will make sure that I explicitly give pointers to the corresponding
> cw_install.sh versions for each 3.0.0.x release variant, but again, I
> do not own the content of it.
> 
> If I was neglect in providing the correct version then shame on me,
> and if there are engineering changes requested in the operation of
> the script then I'll be happy to build and package the code that
> development provides.
> 
> Thanks,
> 
> -Ken
> 
> 
> -----Original Message-----
> From: Raghu Murthy
> Sent: Wed 7/18/2007 6:02 PM
> To: Raghu Murthy; Ken Renshaw
> Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett;
> Carolyn Sims Subject: RE: [Bloodstock Research Information Services]
> 00005443: "ftp path to upgrade script" - New ONStor Support Case 
> 
> I have filed defect 19869 to track this
> Raghu 
>  
> 
> -----Original Message-----
> From: Raghu Murthy 
> Sent: Wednesday, July 18, 2007 5:32 PM
> To: Ken Renshaw
> Cc: Sandrine Boulanger; Brian Nguyen; Caeli Collins; Eric Barrett;
> Carolyn Sims Subject: FW: [Bloodstock Research Information Services]
> 00005443: "ftp path to upgrade script" - New ONStor Support Case
> 
> 
> 
> Ken,
> 
> I was told you own updating the install script that goes with every
> Delorean release. I have just one suggestion w.r.t the script since
> we got a service case opened.
> 
> When the install script runs and it prompts for the FTP URL to get
> software distribution tarball, the path it uses for the default is
> not correct.
> 
> The default path offered for 3.0.0.1 is
> [ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz]
> 
> The correct default would be
> [ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz]
> 
> The "fcs" needs to be dropped from the path - it was a one-time
> insertion for the path to be private. From the next patch release
> 3.0.0.2, if you could incorporate this path correction that would be
> appreciated.
> 
> ..Raghu
> ============extract of script being run==============
> CSLAB1# sh everon-3.0.0.1BC-install.sh
> 
> Welcome to the ONStor Standalone Upgrade System
> 
> This program will upgrade your secondary flash card to EverON
> version 3.0.0.1 and boot your system to the new software.
> 
> You may run the program in interactive mode or unattended mode.
> If you choose interactive mode, you will be prompted prior to
> any reboots of the system.  Otherwise, you will only be
> prompted for the FTP or HTTP URL of the distribution file,
> and the upgrade will be completed automatically.
> 
> Would you like to run in interactive mode? [No] Yes
> I'll take Yes as a 'yes' and run in interactive mode.
> Formatting secondary Compact Flash Card
> CF card is 488 MiB
> Downloading the EverON software distribution.
> Please enter the ftp or http URL of the distribution:
> [ftp://support.onstor.com/outbound/software/EverON/fcs/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz]
> ftp://support.onstor.com/outbound/software/EverON/3.0.0.1/22xx/EverON-3.0.0.1BC.tar.gz
> 
> 
> Raghu 
>  
> 
> -----Original Message-----
> From: Caeli Collins 
> Sent: Wednesday, July 18, 2007 5:39 AM
> To: dl-Customer Service Cases
> Cc: dl-Customer Service Cases; Cheryl Lewis
> Subject: [Bloodstock Research Information Services] 00005443: "ftp
> path to upgrade script" - New ONStor Support Case
> 
> A new ONStor Support Case has been created for you:
> 
> Account Name Bloodstock Research Information Services
> Case number 00005443
> Created on 7/18/2007  by Caeli Collins
> Origin:  ASSIST (Support Web Site)
> 
> Submitter:  Sean Foley
> 
> Reported Severity: 
> Type:  
> Status:  Open New
> 
> Description: the path in the upgrade procedure document appears
> incorrect, it looks like maybe BC is required in the filename, please
> verify.
> 
> Sean
> 
